Stories Needed! Impact of Lack of Language Assistance in State and Local Services

Seeking Stories of the Impact of Language Barriers
On November 18, 2010, the state will release its second audit of compliance with Dymally, based on a request from Assemblymember Warren Furutani and Asian Americans for Civil Rights & Equality (AACRE).

In anticipation of the report’s release, the AACRE partners are seeking stories that illustrate how language barriers limit access to basic programs and services provided by state and local government agencies.  If you or your clients have specific examples, please email us as soon as possible. Your stories are critical to laying the groundwork for future legislation to address language barriers.

  • Email to: Scott Chan, schan@apalc.org
  • Please provide: (1) basic information about the state or local agency (some examples given below but we would like to hear about any state or local agency that serves limited English speaking clients), and (2) a contact name and email so we can follow-up

High priority agencies include:

  • Department of Public Health (WIC, maternal & child health, HIV/AIDS)
  • Department of Health Care Services (Medi-Cal, In-Home Supportive Services)
  • Department of Social Services (county-level welfare programs such as CalWORKs or food stamps, child welfare programs)
  • Department of Industrial Relations (labor commissioner, Cal/OSHA)
  • Department of Consumer Affairs (licensing of various trades including acupuncturists, manicurists, contractors, nurses, etc.)
  • Employment Development Department (unemployment, paid leave)
  • Department of Fair Employment & Housing
  • Department of Mental Health
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